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Terms and Conditions of Sales
For Ordering:
Call (800) 327-0722 Monday –
Friday, 9:00 a.m. to 5:00 p.m. Eastern Time or FAX your order 24
hours a day, 7 days a week to (269)
327-0763. After hours, please leave your message/order on our
voice mail. All messages will be answered the following business
day. If you have received a user name and password, you may log into
your account and place your order online. Once we receive your
online order, it will be manually processed and shipped out the
following business day.
- We accept
Visa®,
MasterCard®, and
Discover® credit cards.
- No
surcharge added to these credit card orders.
- We charge
your credit card at the time of shipment.
- We do not
charge sales tax outside the state of Michigan.
- Available
shipping methods:
- UPS
Next Day Air
- UPS
Next Day Air Saver
- UPS
Second Day Air
- UPS
Third Day Air
- UPS
Ground
- Per
request USPS Mail
- No minimum
order. For all orders totaling less than $50.00, a $5.00 minimum
order charge may be added to the invoice.
·
All order discrepancies
must be reported within 7 days of receipt.
Return Goods Policy:
If you are not satisfied with our products, or an error is made,
call (800) 327-0722 for Return Authorization details. Returns must
be in the original, unopened, undamaged condition suitable for
resale. All returns are subject to the Manufacturer's Returns Policy
and may include a restocking fee. Please return products insured,
prepaid freight for a credit or exchange. Products are not
acceptable for return after a period of 6 months from purchase date.
NO OUTDATED MERCHANDISE WILL BE ACCEPTED.
Guarantee:
The Torrance Company hereby guarantees that the articles listed
herein and sold to the purchaser designated, were not, at the time
of shipment, adulterated or misbranded within the meaning of the
Federal Food, Drug, and Cosmetic Act, and not an article which may
not, under the provisions of section 404 or 506 of the act, be
introduced into interstate commerce.
Privacy Policy:
We would like to thank you for
visiting the Torrance Company web site. When you visit our web site,
we collect no information about you. However, if you would like to
see prices, you must request a log in ID and password from the
member’s area. The Torrance Company will not disclose any
personal information.
PRICES SUBJECT TO CHANGE WITHOUT
NOTICE. |
